Shipping and Delivery

Estimated Delivery Time (Worldwide shipping) 

Different shipping methods may have varying estimated delivery times.

· Standard Shipping: 7-20 business days

· Express Shipping: 5–12 business days (for most countries we use)

 

Shipping Cost

Shipping costs are calculated based on package weight, size,destination, and shipping method. When you place an order, the shipping fee has been automatically calculated by the system for you. 

 

Tracking 

Once your order has shipped, you will be provided with a tracking number.

· Track through the courier’s website.

· Or you can ask for our customer support.

 

Customs Duties 

Import duties may apply to international orders.

· Please review your local customs policies to understand any additional costs that may be incurred.

· Please note: However, when goods enter customs in certain countries, there may be taxes, import duties, or other related fees to be paid which are determined by the destination country’s government according to its laws and regulations, and are borne by the purchaser. Our company cannot prearrange or pay any customs duties or import taxes on your behalf.

 

International Returns 

If you need to make a return or refund, please familiarize yourself with our international refund policy.

 

Customer Support 

For any delivery-related inquiries, please contact our customer support team.

· Email us at support@pethandcrafts.com